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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Nancy Lange

Nancy Lange

March 19, 2025

5  out of  5
rating by Nancy Lange
"Todd was incredibly helpful and was able to save us close to half of what we were paying with our other insurance company. Looking forward to working with him and his team."
We responded:
"It's always nice when we can improve both coverages while saving customers money. Thank you so much for allowing me the opportunity to serve you."
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Kyle Sellett

February 26, 2025

5  out of  5
rating by Kyle Sellett
"I can confidently say that Todd stands out as one of the most knowledgeable agents I've encountered. As a valued member of my business network, he consistently stays ahead of the curve, keeping me and my clients informed about the latest developments in the insurance industry. If you need expert guidance along with great rates, don’t wait—reach out to Todd today!"
We responded:
"It is always nice to meet other business owners who share the same commitment to serving customers. It is a pleasure to work together helping others."
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Don Bonfiglio

January 23, 2025

5  out of  5
rating by Don Bonfiglio
"I have been with Todd and his team for over a decade and I don't even know where to start to explain how much I appreciate them! I fist came to Todd needing liability insurance for my business as a sole owner and operator. Since then I have hired employees and have needed workman's comp insurance as well as auto policies for our work vehicles. I have also recently purchased a home which is insured through their office, as well as my boat and both of my son's vehicles. Todd, Charlotte, and Pavlina are always very responsive when I have any questions or concerns regarding any of my business or personal policies. They have also proactively reached out to me many times if any changes or updates are needed to possibly save me money and or keep things up to date as my life and my insurance needs change. Finally THEY ARE ABSOLUTELY A PLEASURE TO DO BUSINESS WITH. I'm always smiling when I am on the phone with them because they are great positive people. I get solicited from other insurance companies quite often. It's always a very quick conversation that ends with me saying "No thank you. I am very happy with my insurance provider""
We responded:
"It has been a great relationship for us Don. Thank you so much for the kind words."
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Bob Keefe 1

October 10, 2024

5  out of  5
rating by Bob Keefe 1
"We've had excellent experience with Todd and his team for over 20 years. He has insured our house, car, and RV. We've been happy with how promptly and easily the couple of claims we've had have been handled. Todd and his team always respond promptly and with a smile, to any emails or phone calls I've made."
We responded:
"Thanks for the kind words. I will miss our chats but we both know true adventure happens out west. "
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Joel Stephen

September 26, 2024

5  out of  5
rating by Joel Stephen
"I have worked with many insurance agents and adjusters over the years with varying skill levels. None come close to the excellence Todd McDonald has given me and my family in the service of my insurance needs. Todd is extremely attentive, knowledgeable, and is always available to explain my options when I have had an issue with my coverage. I have recommended Todd to several colleagues, family and friends who also have had a positive experience with Todd. Todd and his team are passionate about providing the best insurance services in the industry. I would not trust any one else with my insurance. Todd simply provides a superior insurance experience and I know protected in the time of need for my home, automobile and business insurance."
We responded:
"Thanks for the kind words Joel. I hope to serve you for years to com."
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Dann Dolce

September 25, 2024

5  out of  5
rating by Dann Dolce
"Todd always delivers. He wrote all my policies for business and personal. Very responsive when I need him for a certificate or advice, which is hard to say about other insurance brokers."
We responded:
"Thanks for allowing me to help protect your family and your business. You and Jasmina are a few of the first customers I got to know when I started and its always nice to get to visit."
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Mitch Lenzi

November 8, 2023

5  out of  5
rating by Mitch Lenzi
"After being dropped by Progressive after over 10 years, we were frustrated to say the least… but working with Todd and his team has been a breath of fresh air. Todd helped review our prior policies with Progressive, compare pricing, and get us set up for auto and home policies that got us better coverage and at better rates. Todd has also been great with making updates after adding solar to our home and working through a smooth transition to get everything set up with StateFarm."
We responded:
"Glad to help Mitch. It is really enjoyable helping people set up coverage on homes they purchase. The fact we were able to get coverage set up properly on the home and solar panels within days of upgrading the home and then saving money on the auto insurance was an added bonus. Thanks for allowing me to help."
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Tracy Jensen

December 17, 2022

5  out of  5
rating by Tracy Jensen
"Todd has been incredibly helpful making sure I have the information and coverage I’ve needed through life’s changing chapters. We have worked with him for homeowners insurance, auto and rental property coverage. He and his team are responsive, thorough, professional and a pleasure to work with. I highly recommend him."
We responded:
"Thanks again for allowing me to help Tracy!"
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Steve C

June 1, 2022

5  out of  5
rating by Steve C
"Glad we switched! After being with Farmers for 20+ years we decided to shop around. Todd & his team were able to add additional coverage while lowering our rates at the same time. Charlotte & the rest of the office staff are extremely responsive & have been fantastic to deal with."
We responded:
"Thanks for trusting us with your all your insurance needs. Charlotte is a asset to the agency and State Farm."
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Deborah David

May 12, 2022

5  out of  5
rating by Deborah David
"Todd and his team are awesome. I have worked with them for many years. They are knowledgeable, prompt, and caring. I would highly recommend working with Todd and his team. They truly take an interest in their insureds and their needs."
We responded:
"Thanks Deb, it is a pleasure getting to work with you. The team and I consider you a friend, thank you so much for the kind words."
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Matthew Purcell

April 27, 2022

5  out of  5
rating by Matthew Purcell
"This office is awesome! Everyone is so knowledgeable and helpful, I recommend this office big time!"
We responded:
"Thank you for allowing us to serve you and your family."
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Tom Bill

November 11, 2021

5  out of  5
rating by Tom Bill
"While at our alternative residence which is 600 miles away, Todd and Charlotte remediated a potentially disastrous water leak at our condo in Lisle. Todd goes far beyond what one would expect from an agent. He's amazing!!!"
We responded:
"Thanks for allowing us to help. The only way for us to really earn the premiums you pay is for us to deliver come claim time. Customers like you make it easy to come to work every day!"