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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Joel Stephen

Joel Stephen

September 26, 2024

5  out of  5
rating by Joel Stephen
"I have worked with many insurance agents and adjusters over the years with varying skill levels. None come close to the excellence Todd McDonald has given me and my family in the service of my insurance needs. Todd is extremely attentive, knowledgeable, and is always available to explain my options when I have had an issue with my coverage. I have recommended Todd to several colleagues, family and friends who also have had a positive experience with Todd. Todd and his team are passionate about providing the best insurance services in the industry. I would not trust any one else with my insurance. Todd simply provides a superior insurance experience and I know protected in the time of need for my home, automobile and business insurance."
We responded:
"Thanks for the kind words Joel. I hope to serve you for years to com."
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Dann Dolce

September 25, 2024

5  out of  5
rating by Dann Dolce
"Todd always delivers. He wrote all my policies for business and personal. Very responsive when I need him for a certificate or advice, which is hard to say about other insurance brokers."
We responded:
"Thanks for allowing me to help protect your family and your business. You and Jasmina are a few of the first customers I got to know when I started and its always nice to get to visit."
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Becky Bermes

September 25, 2024

5  out of  5
rating by Becky Bermes
"Todd MacDonald is an honest, trustworthy, and very knowledgeable person to talk to for your insurance. Love having a person who always remembers you and your needs. He and his office always return a phone call with any of your concerns in a very timely manner. Love the personal touch of this team."
We responded:
"Thanks for the kind words Becky. It is a pleasure to serve you!"
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Mitch Lenzi

November 8, 2023

5  out of  5
rating by Mitch Lenzi
"After being dropped by Progressive after over 10 years, we were frustrated to say the least… but working with Todd and his team has been a breath of fresh air. Todd helped review our prior policies with Progressive, compare pricing, and get us set up for auto and home policies that got us better coverage and at better rates. Todd has also been great with making updates after adding solar to our home and working through a smooth transition to get everything set up with StateFarm."
We responded:
"Glad to help Mitch. It is really enjoyable helping people set up coverage on homes they purchase. The fact we were able to get coverage set up properly on the home and solar panels within days of upgrading the home and then saving money on the auto insurance was an added bonus. Thanks for allowing me to help."
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Nate Green

January 25, 2023

5  out of  5
rating by Nate Green
"Todd has been my agent for years now. He has never failed me once. All of the staff is very friendly and you can tell everyone has your best interest in mind."
We responded:
"You and your dad are too kind. It truly is a joy insuring the entire Green family."
Profile photo of Nathan Green

Nathan Green

January 25, 2023

5  out of  5
rating by Nathan Green
"Five stars for Todd Mcdonald and State Farm. For the past 20 years they have always had our back and being there for us when we needed them the most"
We responded:
"Thanks Nate. I appreciate those customer's who have been with us since the beginning, and although it hasn't been quite 20 years yet it does feel like I have known you longer than it's actually been. Thank you so much for allowing me to serve you and your family."
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Tracy Jensen

December 17, 2022

5  out of  5
rating by Tracy Jensen
"Todd has been incredibly helpful making sure I have the information and coverage I’ve needed through life’s changing chapters. We have worked with him for homeowners insurance, auto and rental property coverage. He and his team are responsive, thorough, professional and a pleasure to work with. I highly recommend him."
We responded:
"Thanks again for allowing me to help Tracy!"
Profile photo of Gillian Anthony

Gillian Anthony

November 11, 2022

5  out of  5
rating by Gillian Anthony
"I'm so grateful for finding Todd's office. Charlotte explained everything to me so I understood what I needed for my family. She is so friendly and kind!"
We responded:
"Thanks Gillian! Charlotte really is great."
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Steve C

June 1, 2022

5  out of  5
rating by Steve C
"Glad we switched! After being with Farmers for 20+ years we decided to shop around. Todd & his team were able to add additional coverage while lowering our rates at the same time. Charlotte & the rest of the office staff are extremely responsive & have been fantastic to deal with."
We responded:
"Thanks for trusting us with your all your insurance needs. Charlotte is a asset to the agency and State Farm."
Profile photo of Phil W

Phil W

May 19, 2022

5  out of  5
rating by Phil W
"Todd is responsive, takes time to answer questions, and makes himself available when needed. In addition, his rates are very reasonable."
We responded:
"Thank you for allowing me to help you and Stephanie with your Home and Auto Insurance. Making sure we use every discount so you get the best rate possible is so important to our office, but in addition thank you for allowing us to get the coverages right as well."
Profile photo of Deborah David

Deborah David

May 12, 2022

5  out of  5
rating by Deborah David
"Todd and his team are awesome. I have worked with them for many years. They are knowledgeable, prompt, and caring. I would highly recommend working with Todd and his team. They truly take an interest in their insureds and their needs."
We responded:
"Thanks Deb, it is a pleasure getting to work with you. The team and I consider you a friend, thank you so much for the kind words."
Profile photo of Jessica Parlette

Jessica Parlette

May 11, 2022

5  out of  5
rating by Jessica Parlette
"Todd is the best agent in the Chicagoland area! I don’t trust anyone else with my families policies. As wonderful as Todd is… Charlotte is the real gem in this office! Insurance is boring, but Charlotte always has a joke to crack or ridiculous story to tell and keeps a really boring subject light and fun! Pavlina is also wonderful and Todd is lucky to have these ladies keeping his office running smoothly and taking great care of his clients. Thanks for all you do Team MacDonald!"
We responded:
"My team and I consider it an honor to serve your family. When we are allowed to help customers with their Home, Auto, and Life insurance we make it a priority to always put the customers needs first. Pavlina and Charlotte are fantastic, I agree!"
Profile photo of Matthew Purcell

Matthew Purcell

April 27, 2022

5  out of  5
rating by Matthew Purcell
"This office is awesome! Everyone is so knowledgeable and helpful, I recommend this office big time!"
We responded:
"Thank you for allowing us to serve you and your family."
Profile photo of Jason Grubich

Jason Grubich

March 8, 2022

5  out of  5
rating by Jason Grubich
"Todd was awesome and really walked me through the whole process from start to finish. Purchased Auto, Home, and Life from him and have been very happy with the service and price. Was way cheaper than anywhere else. Learned alot as he explained why he recommended certain coverages and deductibles. Great experience."
We responded:
"Thanks for trusting State Farm and my office."
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Tom Bill

November 11, 2021

5  out of  5
rating by Tom Bill
"While at our alternative residence which is 600 miles away, Todd and Charlotte remediated a potentially disastrous water leak at our condo in Lisle. Todd goes far beyond what one would expect from an agent. He's amazing!!!"
We responded:
"Thanks for allowing us to help. The only way for us to really earn the premiums you pay is for us to deliver come claim time. Customers like you make it easy to come to work every day!"
Profile photo of Omer Syed

Omer Syed

April 28, 2021

5  out of  5
rating by Omer Syed
"Amazing staff very help very friendly!! Always making sure I am up to date! Charlotte is super helpful! Very happy customer"
We responded:
"It is a pleasure serving you and your family. Charlotte really is great, I agree. Thank you so much for the kind review."
Profile photo of Lindsay Graziano

Lindsay Graziano

February 8, 2021

5  out of  5
rating by Lindsay Graziano
"Todd and his office staff are excellent! I’ve been with State Farm for 25+ years and would never even consider switching to another agency or company. Todd is very personable and takes the time to get to know me and my family. I’m confident that based on his recommendations, my insurance needs are covered."
We responded:
"Thanks for the kind words Lindsay. It is a joy to know you and your family."
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Neel S

December 11, 2020

5  out of  5
rating by Neel S
"Todd MacDonald @ StateFarm is the best insurance agency I have worked with. Todd and his team are very prompt and friendly. I have worked with them since 2012 for renters, car and home owner's policies. I do my research at each renewal or for a new policy and in every instance Todd offered the best price for comparable coverage. I would highly recommend them if you are in the market for policies with great coverage at a great price!"
Profile photo of Joe Konopacki

Joe Konopacki

December 10, 2020

5  out of  5
rating by Joe Konopacki
"Todd has been a great help in ensuring that we have the insurance products and coverage that we need, not only for our home and auto but for our rental properties as well. He caught the fact that we were underinsured and wouldn't have been able to rebuild a property had there been a complete loss. Sometimes it's more about the coverage than the rate. Thank you, Todd for making sure we were covered appropriately."
We responded:
"Having a business partner like you located right here in Lisle is such a blessing. I enjoy being able help you and your family with your Home and Car insurance. Having the ability to have a home inspector that I have used personally and refer my clients to is just an added bonus."
Profile photo of Jackie (Jackie)

Jackie (Jackie)

December 9, 2020

5  out of  5
rating by Jackie (Jackie)
"My experience with State Farm has been beyond excellent, both with my California agent, and now with the seamless transition to having Todd cover me on Illinois."
We responded:
"Thank you for the kind words. One of our favorite opportunities to is to help welcome someone from out of state to the area. We try to make worrying about finding the correct Home and Auto insurance agent an after thought so you can focus on getting adjusted to the Chicagoland area. So glad we were able to connect."
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Chris Kudyba

December 3, 2020

5  out of  5
rating by Chris Kudyba
"Todd is a great agent for our family. He is always available to talk with and does a great job getting us the best rates for home and auto. Would highly recommend."
We responded:
"It is my pleasure to be able to connect with another Business owner in the Lisle and Naperville area who shares the same commitment to helping serve customers. Thank you for allowing me to help you and Angie with your Home and Auto Insurance."
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R Webb

December 3, 2020

5  out of  5
rating by R Webb
"Todd is always knowledgeable about his products and friendly. His staff has always been very easy to work with and available."
We responded:
"I has been a pleasure to help over the past 10 years!"
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nick andrist

November 6, 2020

5  out of  5
rating by nick andrist
"Help me save with bundling home, car and life insurance. Friendly individuals always a pleasant time getting something done."
We responded:
"Thanks for allowing Jessica and my office to help you bundle all your Insurance. Getting to help our Lisle good neighbors with their home, auto and life insurance is such an honor. I look forward to serving you for years to come."
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Jack Pecoraro

November 6, 2020

5  out of  5
rating by Jack Pecoraro
"Todd and his staff are always professional. They keep us informed and make sure we have the best coverage we need."
We responded:
"You and your family make this job easy. Thanks for allowing us to serve you."
Profile photo of Christopher Wood

Christopher Wood

November 4, 2020

5  out of  5
rating by Christopher Wood
"Todd and his wonderful staff are commited to caring about you and your well being. They are highly professional, go the extra mile, and are a business I put all of my confidence in. State Farm of Lisle is a busineess I can trust, and so can you."
We responded:
"Thanks Chris. I look forward to helping with your business insurance for years to come and watching your Massage practice grow."