State Farm® Insurance Agent Todd MacDonald

"The associates at Todd Macdonald's State Farm branch are the best. They have proven to be a family friendly service to us. We have had some crazy experiences in the recent years and State Farm and Todd Macdonald have made sure all our needs have been met. Charlotte Ryan is who we work directly with. With a great attitude, she is always avaialble to assist us. Highly recommend State Farm and Charlotte. Thanks Insurance Lady, your thr best."

"I can confidently say that Todd stands out as one of the most knowledgeable agents I've encountered. As a valued member of my business network, he consistently stays ahead of the curve, keeping me and my clients informed about the latest developments in the insurance industry. If you need expert guidance along with great rates, don’t wait—reach out to Todd today!"

"Todd is a great agent. Always responsive and super knowledgable. He helped me so much through the years, and I recommend him 100%! Thanks Todd!"

"I have been with State Farm for all my insurance since I have needed insurance. Todd and his group took over for my original agent and I have been with them ever since. They are wonderful people to work with and I have never had an issue with any situation or claim I have brought to their attention. Highly recommend them."

"I have been with Todd and his team for over a decade and I don't even know where to start to explain how much I appreciate them! I fist came to Todd needing liability insurance for my business as a sole owner and operator. Since then I have hired employees and have needed workman's comp insurance as well as auto policies for our work vehicles. I have also recently purchased a home which is insured through their office, as well as my boat and both of my son's vehicles. Todd, Charlotte, and Pavlina are always very responsive when I have any questions or concerns regarding any of my business or personal policies. They have also proactively reached out to me many times if any changes or updates are needed to possibly save me money and or keep things up to date as my life and my insurance needs change. Finally THEY ARE ABSOLUTELY A PLEASURE TO DO BUSINESS WITH. I'm always smiling when I am on the phone with them because they are great positive people. I get solicited from other insurance companies quite often. It's always a very quick conversation that ends with me saying "No thank you. I am very happy with my insurance provider""

"Todd has been amazing. He's not even my agent but when I was unable to get an experience letter for over a year from state farm corporate, Todd went above and beyond in following up promptly with me and state farm. He was the only one that was prompt, courteous and responsive. Since the letter was never provided after the promised time, Todd himself contacted state farm again and apparently hung up only after he received the letter! I've been trying to get this for more than a year. It's difficult to find someone like him in any business, let alone in insurance industry. Thanks for all your help, Todd!"

"We've had excellent experience with Todd and his team for over 20 years. He has insured our house, car, and RV. We've been happy with how promptly and easily the couple of claims we've had have been handled. Todd and his team always respond promptly and with a smile, to any emails or phone calls I've made."

"A little over four years ago, we were shopping for a better insurance company to help cover all our insurance needs. We wanted to stay local and after my first call to Todd McDonald's State Farm I knew we had found the place. I had the incredible luck of speaking to Charlotte and she got us homeowners, multiple auto policies, and an umbrella policy that made sense for our family without breaking the bank. We have had a few things happen over the years and it takes one call or email for this incredible level of customer service to jump into action to help us. When our basement flooded they were there to handle anything we needed which is invaluable when you are in a crisis like that. The whole team is willing to work with you to help navigate life's ups and downs right alongside you without making you feel silly for not understanding insurance jargon. I feel supported and covered by Todd's agency. Insurance is never fun, but this place helps you figure things out when they arise...like a new 16-year-old driver, yikes! The insurance is great, but the customer service is what keeps us with Todd McDonald (shout out to Charlotte!)."

"I have worked with many insurance agents and adjusters over the years with varying skill levels. None come close to the excellence Todd McDonald has given me and my family in the service of my insurance needs. Todd is extremely attentive, knowledgeable, and is always available to explain my options when I have had an issue with my coverage. I have recommended Todd to several colleagues, family and friends who also have had a positive experience with Todd. Todd and his team are passionate about providing the best insurance services in the industry. I would not trust any one else with my insurance. Todd simply provides a superior insurance experience and I know protected in the time of need for my home, automobile and business insurance."

"Todd always delivers. He wrote all my policies for business and personal. Very responsive when I need him for a certificate or advice, which is hard to say about other insurance brokers."

"Todd MacDonald is an honest, trustworthy, and very knowledgeable person to talk to for your insurance. Love having a person who always remembers you and your needs. He and his office always return a phone call with any of your concerns in a very timely manner. Love the personal touch of this team."

"After being dropped by Progressive after over 10 years, we were frustrated to say the least… but working with Todd and his team has been a breath of fresh air. Todd helped review our prior policies with Progressive, compare pricing, and get us set up for auto and home policies that got us better coverage and at better rates. Todd has also been great with making updates after adding solar to our home and working through a smooth transition to get everything set up with StateFarm."

"Todd has been my agent for years now. He has never failed me once. All of the staff is very friendly and you can tell everyone has your best interest in mind."

"Five stars for Todd Mcdonald and State Farm. For the past 20 years they have always had our back and being there for us when we needed them the most"

"Todd has been incredibly helpful making sure I have the information and coverage I’ve needed through life’s changing chapters. We have worked with him for homeowners insurance, auto and rental property coverage. He and his team are responsive, thorough, professional and a pleasure to work with. I highly recommend him."

"I'm so grateful for finding Todd's office. Charlotte explained everything to me so I understood what I needed for my family. She is so friendly and kind!"

"Glad we switched! After being with Farmers for 20+ years we decided to shop around. Todd & his team were able to add additional coverage while lowering our rates at the same time. Charlotte & the rest of the office staff are extremely responsive & have been fantastic to deal with."

"Todd is responsive, takes time to answer questions, and makes himself available when needed. In addition, his rates are very reasonable."

"Todd and his team are awesome. I have worked with them for many years. They are knowledgeable, prompt, and caring. I would highly recommend working with Todd and his team. They truly take an interest in their insureds and their needs."

"Todd is the best agent in the Chicagoland area! I don’t trust anyone else with my families policies. As wonderful as Todd is… Charlotte is the real gem in this office! Insurance is boring, but Charlotte always has a joke to crack or ridiculous story to tell and keeps a really boring subject light and fun! Pavlina is also wonderful and Todd is lucky to have these ladies keeping his office running smoothly and taking great care of his clients. Thanks for all you do Team MacDonald!"

"This office is awesome! Everyone is so knowledgeable and helpful, I recommend this office big time!"

"Todd was awesome and really walked me through the whole process from start to finish. Purchased Auto, Home, and Life from him and have been very happy with the service and price. Was way cheaper than anywhere else. Learned alot as he explained why he recommended certain coverages and deductibles. Great experience."

"While at our alternative residence which is 600 miles away, Todd and Charlotte remediated a potentially disastrous water leak at our condo in Lisle. Todd goes far beyond what one would expect from an agent. He's amazing!!!"

"Amazing staff very help very friendly!! Always making sure I am up to date! Charlotte is super helpful! Very happy customer"

"Todd and his office staff are excellent! I’ve been with State Farm for 25+ years and would never even consider switching to another agency or company. Todd is very personable and takes the time to get to know me and my family. I’m confident that based on his recommendations, my insurance needs are covered."